Access to the Venue

The SSE Arena, Belfast offers:

  • Disabled parking spaces (within the Odyssey site car park)
  • Accessible toilets
  • Accessible lift
  • Wheelchair spaces
  • *Box Office, Concierge Desk and catering units with low level counters
  • *Box Office with induction loop
  • Accessible viewing platforms
  • FM hearing loop system within the Arena bowl
  • Storage of walker or other equipment
  • Assistance dogs welcomed
  • Free ticket for an Essential Aid (subject to availability)

Sensory Bags

Sensory bags have been created for customers that may struggle with the environment at an event within the Arena. These bags contain ear defenders, fidget toys, cue card, weighted lap pad and a wobble cushion (this is additional on request).

Parking

Disabled parking bays are available in the main Odyssey site car park closest to the building. The car park operates on a first come first served basis only for all parking spaces. Blue badge holders must display their blue badges at all times whilst parked.
There is a taxi rank at the front of the Odyssey Pavilion for drop-off and pick ups.

Toilets

There are 10 unisex, wheelchair-accessible toilets throughout public areas within the Arena. The Ground Floor is equipped with a male and female accessible toilet outside Door 2 in the main foyer. The accessible toilets on the concourse are in the vicinity of the accessible wheelchair platforms.
A Changing Places toilet is now available in the Arena. It is located on the first-floor concourse at Door 15.

Access to performance

A hearing loop system is operational in the auditorium for all events. Customers wishing to utilise this system should inform Ticketmaster Customer Services when purchasing tickets or complete the Access Requirement Form. There is also a hearing loop system at the Box Office counter, and a mobile unit at the Concierge Desk.

 

If you require further information or would like to speak with us please email [email protected].